Warranty & Returns
Returns are only accepted for faulty goods or goods not as described. If your goods are faulty or not as described, you must notify Hi-Fi Express within 14 days from receiving the goods, to obtain a refund or exchange.
For Sony products please refer to warranty information below. All other products sold by Hi-Fi Express come with a 1-year Australian manufacturers warranty, including refurbished products. If your product develops a fault within this time please contact us and we will arrange a warranty repair for you.
SPECIAL WARRANTY CONDITIONS
|All Sony products except as listed below||1 Year||For Service - Except as listed below, return to Sony Authorised Service Centre.|
|BRAVIA LCD Television||1 Year||On-site Service/Pick up for 40"(101cm) and above within 25km of Sony Authorised Service Centre.
For 39" and below, For Service - Return to Sony Authorised Service Centre.
|Home Theatre Projectors||3 Years||Note Special Lamp conditions apply|
With model number commencing;
HAP, STR, TA, UDA, MAP
SS-NA, SS-HW, SS-HA, SS-AC
Subwoofers with model prefix; SA
|3 Years||No special conditions apply|